Responsible Gaming at MyEmpire Casino
MyEmpire Casino treats play as leisure, never as a source of income or a solution to financial pressure. This page explains the safeguards built into your account and the habits that keep sessions healthy.
Our commitment as a licensed operator
MyEmpire Casino operates under licence ALSI-202411077-FI2 issued by Anjouan Gaming in the Union of the Comoros. Player protection duties attached to that licence are applied to every account, regardless of the country the player registers from.
Staff who handle deposits, withdrawals and live chat receive periodic briefings on recognising distressed behaviour. When a pattern looks concerning, our team may contact the account holder directly or place temporary restrictions before any complaint is filed.
Registration is restricted to adults aged 18 or over. Where the law of a player's residence sets a higher threshold, that higher age applies, and documents confirming date of birth may be requested at any moment during the account's lifetime.
Tools available inside your account
Deposit ceilings can be configured on a daily, weekly or monthly basis from the Responsible Play area of your profile. A reduction takes effect straight away; an increase is held for twenty-four hours before it becomes active, giving you a chance to reconsider.
Session reminders display elapsed play time in a pop-up at intervals you choose. Reality checks of this kind interrupt automatic behaviour and let you decide consciously whether to continue.
A cool-off pauses the account for a period between twenty-four hours and six weeks, while self-exclusion closes access for six months, one year, five years or permanently. Self-exclusion cannot be lifted early, and promotional messaging is switched off for the whole duration.
Habits that protect your bankroll
Decide the amount you are willing to lose before opening a game, and treat that figure as spent the moment you deposit. Money allocated to rent, tuition, loan repayments or household bills should never appear in a casino balance.
Chasing is the single most damaging pattern we observe. Increasing stakes after a losing run does not change the mathematics of any game — the built-in margin remains identical on the next spin or hand.
Play sober and rested. Alcohol, fatigue and emotional strain all weaken the judgement needed to close a session on time, and they tend to arrive together during long evening sessions.
Signals worth taking seriously
Hiding statements from a partner, inventing explanations for missing money, or feeling irritated when someone asks about your gaming are behavioural markers that appear long before financial damage becomes visible.
Borrowing to fund play, selling belongings, or reaching for a credit line to cover a losing week indicates the activity has moved past entertainment and requires outside support.
Disturbed sleep, falling performance at work or study, and withdrawal from friends frequently accompany problem gambling. If two or more of these apply to you, pause the account and speak with someone before your next deposit.
Protecting minors and shared devices
Accounts are strictly personal. Leaving a session open on a family computer, storing passwords in a shared browser, or allowing another household member to place bets breaches our terms and exposes minors to content intended for adults.
Filtering software such as parental-control suites can block gambling domains at device level. We recommend installing one on any machine or tablet that children use, and creating separate operating-system profiles for adults.
If you suspect a person under the legal age has accessed MyEmpire Casino using your payment details, contact support immediately. The account will be frozen, and stakes placed by the minor will be reviewed for return.
Formal Notices
- MyEmpire Casino care team — 24/7 live chat and support@ address shown in the site footer; ask for the Responsible Play desk
- KETHEA ALFA and the Greek national helpline 1114 for confidential counselling on gambling harm
- Gamblers Anonymous and GamCare — free peer meetings, self-assessment questionnaires and family guidance in several languages